ACS 7 problem to upload some PDF files

[pingus]

Hi

I have problems to upload some  PDF file to the document library. Most of them upload  without problems.

I get the following error message in alfresco.log. What can I do to solve the problem?

OS: CentOS 8

Installed with ansible

2021-03-29 18:12:45,809 ERROR [org.springframework.extensions.webscripts.AbstractRuntime] [http-nio-8080-exec-9] Exception from executeScript: 02290002 Unexpected error occurred during upload of new content.
org.springframework.extensions.webscripts.WebScriptException: 02290002 Unexpected error occurred during upload of new content.
        at org.springframework.extensions.webscripts.AbstractWebScript.createStatusException(AbstractWebScript.java:1124)
        at org.springframework.extensions.webscripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:171)
        at org.alfresco.repo.web.scripts.RepositoryContainer$3.execute(RepositoryContainer.java:527)
        at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:450)
        at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:595)
        at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:664)
        at org.alfresco.repo.web.scripts.RepositoryContainer.executeScriptInternal(RepositoryContainer.java:435)
        at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:315)
        at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:399)
        at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:210)
        at org.springframework.extensions.webscripts.servlet.WebScriptServlet.service(WebScriptServlet.java:132)
        at org.alfresco.repo.web.scripts.AlfrescoWebScriptServlet.service(AlfrescoWebScriptServlet.java:43)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.alfresco.module.aosmodule.service.ContextRootFilter.doFilter(ContextRootFilter.java:93)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.springframework.extensions.webscripts.servlet.SecurityHeadersFilter.doFilter(SecurityHeadersFilter.java:177)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:68)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.alfresco.web.app.servlet.ClearSecurityContextFilter.doFilter(ClearSecurityContextFilter.java:53)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:542)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:143)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
        at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:374)
        at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
        at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:888)
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1597)
        at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: org.mozilla.javascript.JavaScriptException: JavaException: Unexpected error occurred during upload of new content. (classpath*:alfresco/templates/webscripts/org/alfresco/repository/upload/upload.post.js#519)
        at org.mozilla.javascript.gen.classpath__alfresco_templates_webscripts_org_alfresco_repository_upload_upload_post_js_14._c_main_6(classpath*:alfresco/templates/webscripts/org/alfresco/repository/upload/upload.post.js:519)
        at org.mozilla.javascript.gen.classpath__alfresco_templates_webscripts_org_alfresco_repository_upload_upload_post_js_14.call(classpath*:alfresco/templates/webscripts/org/alfresco/repository/upload/upload.post.js)
        at org.mozilla.javascript.optimizer.OptRuntime.callName0(OptRuntime.java:87)
        at org.mozilla.javascript.gen.classpath__alfresco_templates_webscripts_org_alfresco_repository_upload_upload_post_js_14._c_script_0(classpath*:alfresco/templates/webscripts/org/alfresco/repository/upload/upload.post.js:523)
        at org.mozilla.javascript.gen.classpath__alfresco_templates_webscripts_org_alfresco_repository_upload_upload_post_js_14.call(classpath*:alfresco/templates/webscripts/org/alfresco/repository/upload/upload.post.js)
        at org.mozilla.javascript.ContextFactory.doTopCall(ContextFactory.java:412)
        at org.mozilla.javascript.ScriptRuntime.doTopCall(ScriptRuntime.java:3578)
        at org.mozilla.javascript.gen.classpath__alfresco_templates_webscripts_org_alfresco_repository_upload_upload_post_js_14.call(classpath*:alfresco/templates/webscripts/org/alfresco/repository/upload/upload.post.js)
        at org.mozilla.javascript.gen.classpath__alfresco_templates_webscripts_org_alfresco_repository_upload_upload_post_js_14.exec(classpath*:alfresco/templates/webscripts/org/alfresco/repository/upload/upload.post.js)
        at org.alfresco.repo.jscript.RhinoScriptProcessor.executeScriptImpl(RhinoScriptProcessor.java:513)
        at org.alfresco.repo.jscript.RhinoScriptProcessor.execute(RhinoScriptProcessor.java:210)
        at org.alfresco.repo.processor.ScriptServiceImpl.execute(ScriptServiceImpl.java:219)
        at org.alfresco.repo.processor.ScriptServiceImpl.executeScript(ScriptServiceImpl.java:181)
        at org.alfresco.repo.web.scripts.RepositoryScriptProcessor.executeScript(RepositoryScriptProcessor.java:109)
        at org.springframework.extensions.webscripts.AbstractWebScript.executeScript(AbstractWebScript.java:1376)
        at org.springframework.extensions.webscripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:86)
        ... 44 more

[afaust]

The problem with this error message is that it actually swallows the underlying error, and without it it is impossible to know what is failing. I have seen this particular issue in various consellations:

• aggressive (custom) file name constraint on cm:name property
• errors in behaviours, e.g. attempts to access API for which the current user lacks permissions in the current node context
• content write errors on disk

Most of the time, the only way I was able to identify + resolve those was to a) either patch the upload.post.js file of default Alfresco to log the error before facading / adapting it, and pushing it upwards, or b) use remote debugging via an IDE debug agent

[pingus]

Thank you. Debugging this stuff is out of my business. 

Excuse me for the german part:

Echt schade. Ich warte schon viele Jahre auf eine Version die einfach läuft und einfach eingerichtet werden kann. Ich vergleiche da gerne mit Nextcloud. Die LDAP Anbindung an ein AD ist dort schnell gemacht. 

Installation mit ansible hat aber sehr gut funktioniert. Ich gebe alfresco bei fast jeder neuen Version eine Chance, aber immer ist irgend etwas und es funktioniert dann nicht. Und wenn es dann nicht funktioniert wird es schnell kompliziert.

Version 7 ist richtig schnell geworden, aber wenn ich dann nicht alle PDF's hochladen kann, dann komme ich auch vom Fileshare nicht weg. Dann wird das auch mit dem waf (wife acceptance factor) nichts :-/

[sufo]

Did you try to look for previous errors in the log? Sometimes there is previous exception with the more information. Just look for the errors with almost the same timestamp.

Just another idea. Do the PDF files failing to upload have something in common? For example bigger size.

[pingus]

Hi

Cloud not find more in the log file. I checked some of the files not working. PDF Version 1.3 and 1.5. All of my tested and not working files are from bank accounts created with different software as I could see in the document properties.

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[EddieMay]

Hi @pingus 

Are these (failing) PDF documents different in other ways to the ones that can be uploaded? Do they have different permissions, ownership, etc? Can they be renamed/saved to different directories, etc? Just want to make sure that the origin of the problem is outside of ACS.

Thanks,

[pingus]

Hi

Sorry, it was a long time ago ... I'did not use version 7.0 but I tried 7.1 and this version uploads all PDF's I have, very nice, fast and responsive. Thanks for that!!