This seems like some known issues based on what i found, you can check here:
However, Can you share your jodconvertor configs from alfresco-global.properties ? so we can take a look.
Within Alfresco, you can transform a document from one format to another. This feature requires you to install LibreOffice or OpenOffice.org.
The JODConverter integration, which is a library that improves the stability and performance of OpenOffice.org or LibreOffice within Alfresco. The OOoJODConverter runs on the same machine as the Alfresco server and it supports:
- a pool of separate OpenOffice processes
- automatic restart of crashed OpenOffice processes
- automatic termination of slow OpenOffice operations
- automatic restart of any OpenOffice process after a number of operations (this is a workaround for OpenOffice memory leaks)
The subsystem for direct OpenOffice integration, in which the Alfresco server manages OpenOffice directly. To enable or disable this subsystem, use the following property:
By default, the OOoDirect subsystem is enabled, and the OOoJodconverter subsystem is disabled. Although it is possible to run both subsystems, Alfresco recommends that you enable only one at a time. To take advantage of the stability and performance benefits of the OOoJodconverter subsystem, ensure that you disable OOoDirect and enable OOoJodConverter using the following properties in the alfresco-global.properties file:
(ACSCE, AWS SAA, Azure Admin)