Alfresco community version 5.2. Getting error message while trying to preview alfresco TIFF thumbnail image

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Member II

Alfresco community version 5.2. Getting error message while trying to preview alfresco TIFF thumbnail image

I have installed alfresco community version 5.2. Getting error message "This document can't be previewed" while trying to preview alfresco TIFF thumbnail image.

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Senior Member

Re: Alfresco community version 5.2. Getting error message while trying to preview alfresco TIFF thumbnail image

Hi,

To generate document preview on Share it uses the PDF.js library.

This component requires that all documents that are uploaded to Alfresco, be converted to PDF. When Share presents a message like the one you are seeing is because Alfresco has not been able to transform that document to PDF.

The issue could be:

- Alfresco doesn't support tiff transformation

You can check transforms available with url like this:

http://localhost/alfresco/s/mimetypes?mimetype=image/tiff#image/tiff 

- The size of the file is greater than the stablished value:

You can check this link:

https://svn.alfresco.com/repos/alfresco-open-mirror/alfresco/HEAD/root/projects/repository/config/al... 

Please, review logs of the server, because maybe it contains detailed information. 

Regards,

clv