AOS - Document read only if Word will be closed without saved changes

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dpeer
Active Member

AOS - Document read only if Word will be closed without saved changes

Hi,

I am using the Alfresco Version Community - 6.0.7 (r2ba893dd-b113) with the ability to edit Office documents online. 

This is working via Alfresco and also via an external client with the correct URL if there is an interaction with the AOS service. 

If there is nothing to save or if i only open a MS Word document via the "Edit in Microsoft Office™" button and close the MS Word application without making anything the file will be read only in future. There is no lock in the Alfresco web application visible. 

Is there a possibility to avoid this?

Steps to reproduce:

  1. Upload a Word doc (docx) to Alfresco
  2. Click the uploaded doc to see the details page
  3. Open the doc via the "Edit in Microsoft Office™" button
  4. Enter new text to the doc and save (title will show something like "upload via sharepoint") ==> OK
  5. Open the doc via the "Edit in Microsoft Office™" button
  6. Close MS Word without any change
  7. Open the doc via the "Edit in Microsoft Office™" button

==> Error; the doc from now will be opened only as read only 

38 Replies
claib
Active Member II

Re: AOS - Document read only if Word will be closed without saved changes

dis you solve the problem ?

got the same since 3 month....

dpeer
Active Member

Re: AOS - Document read only if Word will be closed without saved changes

nope. the problem is still there. 

claib
Active Member II

Re: AOS - Document read only if Word will be closed without saved changes

i think it got worse with every Office365 Update...

mme
Established Member

Re: AOS - Document read only if Word will be closed without saved changes

Hi, I´am struggeling with the same problem: from the alfresco doc bib I can open via AOS the document in Word but it is always write-protected. For my work it is important to have a stable workflow with those kinds of documents. 

I looged off and re-logged in Office 365 and tried severals Alfresco-Users (Admin too), even docs in the home-directory are write-protected . My neighbour have not these problems on the same Alfresco, different user and MS Office 365 (his license)

claib
Active Member II

Re: AOS - Document read only if Word will be closed without saved changes

hi !

pls keep me posted.

I've got no clue why this is happening

claib
Active Member II

Re: AOS - Document read only if Word will be closed without saved changes

very interesting that some user suffer the problem, some not

mme
Established Member

Re: AOS - Document read only if Word will be closed without saved changes

Yes, we both using Word 16.23, for him its no problem to have access.

1. Upload a Word doc (docx) to Alfresco

2. Click the uploaded doc to see the details page

3. Open the doc via the "Edit in Microsoft Office™" button

and then it is read-only in Word.    I have to copy that document but that isn´t a solution. I have no possibilities to unlock my own document in word for re-editing.

mme
Established Member

Re: AOS - Document read only if Word will be closed without saved changes

Problem with Word - read only file

mme
Established Member

Re: AOS - Document read only if Word will be closed without saved changes

Tried it with docx, doc, txt. I put a password for opening the doc, saved it in Alfresco and then first  I had to write the password and after: read-only. No chance to get rights.