AOS in Alfresco 5.2.0

cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
lo_g
Active Member

AOS in Alfresco 5.2.0

Jump to solution

Hi!

We have a problem opening document in MS Office 2010 in share. Browser says that office not suported, however according to documentation it should work (Prerequisites for using Alfresco Office Services | Alfresco Documentation)

What could be a problem?

Thanks in advance!

1 Solution

Accepted Solutions
cesarista
Advanced

Re: AOS in Alfresco 5.2.0

Jump to solution

Hi:

Maybe this link helps:

Troubleshooting AOS | Alfresco Documentation  

Regards.

--C.

4 Replies
cesarista
Advanced

Re: AOS in Alfresco 5.2.0

Jump to solution

Hi:

Maybe this link helps:

Troubleshooting AOS | Alfresco Documentation  

Regards.

--C.

lo_g
Active Member

Re: AOS in Alfresco 5.2.0

Jump to solution

Thanks for your response!

But we already used this troubleshooting guid and it didn't help.

Is there anything else that could go wrong?

cesarista
Advanced

Re: AOS in Alfresco 5.2.0

Jump to solution

Hi:

Some basic questions about your env:

- Is this for Community edition or for Enterprise Edition ? If you are an Enterprise customer you can use the partner channel too.

- Do you have a SSL secured setup for your Alfresco installation ? Do you use https in the url ? 

- Is it a general issue for all MS-Office documents ?

- Is it happening with all browsers and versions of MS-Office in your company ?

- What browser do you use ? 

Regards.

--C.

lo_g
Active Member

Re: AOS in Alfresco 5.2.0

Jump to solution

Once again, thanks a lot for your responses!

We finally found a problem! Turns out we used old version of MS Office. Once we made all updates it started working.

Best regards.

Gena L.