Authentification Failure

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smsidibe
Member II

Authentification Failure

Since this morning i'm unable to login ALfresco Content Services,having this error message :

2021-09-28 13:12:00,023 ERROR [solr.tracker.AbstractTracker] [org.alfresco.solr.AlfrescoCoreAdminHandler@38b919d6_Worker-4] Tracking failed
java.net.ConnectException: Connexion refusée (Connection refused)
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:668)
at sun.security.ssl.SSLSocketImpl.<init>(SSLSocketImpl.java:472)
at sun.security.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:153)
at org.alfresco.encryption.ssl.AuthSSLProtocolSocketFactory.createSocket(AuthSSLProtocolSocketFactory.java:168)
at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323)
at org.alfresco.httpclient.AbstractHttpClient.executeMethod(AbstractHttpClient.java:135)
at org.alfresco.httpclient.AbstractHttpClient.sendRemoteRequest(AbstractHttpClient.java:111)
at org.alfresco.httpclient.HttpClientFactory$HttpsClient.sendRequest(HttpClientFactory.java:408)
at org.alfresco.solr.client.SOLRAPIClient.getModelsDiff(SOLRAPIClient.java:1178)
at org.alfresco.solr.tracker.ModelTracker.trackModelsImpl(ModelTracker.java:256)
at org.alfresco.solr.tracker.ModelTracker.trackModels(ModelTracker.java:214)
at org.alfresco.solr.tracker.ModelTracker.doTrack(ModelTracker.java:174)
at org.alfresco.solr.tracker.AbstractTracker.track(AbstractTracker.java:190)
at org.alfresco.solr.tracker.TrackerJob.execute(TrackerJob.java:54)
at org.quartz.core.JobRunShell.run(JobRunShell.java:216)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:563)

3 Replies
abhinavmishra14
Advanced

Re: Authentification Failure

Restart the server and check the logs from the startup, it looks like alfresco service did not start properly. Something might have broken

 

~Abhinav
(ACSCE, AWS SAA-C02, GAIQ)
smsidibe
Member II

Re: Authentification Failure

The server starts properly what I have shared is the logs after starting it

abhinavmishra14
Advanced

Re: Authentification Failure

Logs clearly indicates that solr is unable to communicate with alfresco . Just the error itself will not help figure out the root cause. Restart all services and tail all the logs to see if you can find anything.

Check if TLS is configured properly, take a look at the alfresco.log, solr.log and catalina.out and see if you can get more info;

 

 

~Abhinav
(ACSCE, AWS SAA-C02, GAIQ)