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wybrand
Member II
‎3 Aug 2022 7:09 PM

Cannot generate preview

Hello,

We have a problem generating previews for big xlxs files. After requesting a preview via the share, it says after a minute or so, that it was unable to generate a preview. I think Libreoffice is still running in the alfresco-transform-core-aio pod.

Unfortunately the file is still locked and you cannot throw it away. Also it seems that transformations of other files cannot be requested.

Has anybody an idea what is happening and what for solution there is.

We are using the alfresco-transform-core-aio pod to do the transformations.

Greetings,


Wybrand.

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