Cannot open office file and reset user password

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Member II

Cannot open office file and reset user password

Q1. I deployed according to this https://github.com/Alfresco/alfresco-docker-installer/tree/master , other functions are normal, can only open pictures and PDF files, other can not open, log after a period of time will throw timeout error.And the soffice.bin process takes up 50% of the CPU. Please help me

alfresco_1               | 2020-05-21 03:01:44,963  ERROR [extensions.webscripts.AbstractRuntime] [http-nio-8080-exec-5] Exception from executeScript: 04210002 Wrapped Exception (with status template): 04210050 Failed to execute script 'classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js': 04210049 04210048 Transformation failed to obey timeout limit
alfresco_1               | org.springframework.extensions.webscripts.WebScriptException: 04210002 Wrapped Exception (with status template): 04210050 Failed to execute script 'classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js': 04210049 04210048 Transformation failed to obey timeout limit
alfresco_1               |      at org.springframework.extensions.webscripts.AbstractWebScript.createStatusException(AbstractWebScript.java:1139)

 

Q2. Could you please tell me how to use admin user to change user password in UI, or what is the parameter key of /people/{personId}/resets-password in API

{
  "password":"newPassword",
  "id":"activiti$10",
  "key":"4dad6d00-0daf-413a-b200-f64af4e12345"
}

 

1 Reply
Community Manager
Community Manager

Re: Cannot open office file and reset user password

Hi @voluee,

Q1 - do you have enough memory assigned? There is a help page here about troubleshooting soffice.bin. 

HTH

Digital Community Manager, Alfresco Software.
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