content cannot be streamed to the client:This document can't be previewed

cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
dctm_consult
Member II

content cannot be streamed to the client:This document can't be previewed

Hi, I installed Alfresco 5.2 community edition on Google Cloud .

When we are try to open any .doc , docx files , Any MSOffice files its giving error that This document can't be previewed.

below is error from logs..

2018-02-26 17:15:14,160  ERROR [extensions.webscripts.AbstractRuntime] [http-apr-8080-exec-5] Exception from executeScript: 01260001 The content node was not specified so the content cannot be streamed to the client: classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js

 org.springframework.extensions.webscripts.WebScriptException: 01260001 The content node was not specified so the content cannot be streamed to the client: classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js

2 Replies
jpotts
Advanced II

Re: content cannot be streamed to the client:This document can't be previewed

Is your soffice process running? Do all files fail to preview (even very small, simple ones) or just files of a certain size?

villdre
Active Member II

Re: content cannot be streamed to the client:This document can't be previewed

Hi - we are intermittently facing the same issue with some specific excel files. We are on Alfresco Community 5.2 on Ubuntu 16.04. I have tried the fixes from below post, but no luck:

Alfresco Notes: Transformation problems in Alfresco 5.0.d and Ubuntu 14.04 

and from this:

Troubleshooting Media Management | Alfresco Documentation 

Also tried turning off thumbnails.

This only happens on some excel files. Preview works fine for most excel files. File size doesn't seem to be the issue. It has failed for files as small as 100kb and as large as 8mb.

Any ideas?

Thanks.