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How cam i get access to Alfresco Support Portal

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avmcf
Active Member II
‎27 Dec 2017 11:22 AM

How cam i get access to Alfresco Support Portal

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Hi, 

How cam I get access to Alfresco Support Portal ?

Thanks and happy new year !

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afaust
Master
‎27 Dec 2017 11:36 AM

Re: How cam i get access to Alfresco Support Portal

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You need to enter into a license + support subscription agreement with Alfresco for any of their products (Alfresco Content Services / Alfresco Process Services), and be listed as the customer technical contact to be eligible to access the Support Portal. If you are already a customer, you need to find out who in your organisation is responsible for the Support Portal access and have them add you as a technical contact via a support ticket.

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afaust
Master
‎27 Dec 2017 11:36 AM

Re: How cam i get access to Alfresco Support Portal

Jump to solution

You need to enter into a license + support subscription agreement with Alfresco for any of their products (Alfresco Content Services / Alfresco Process Services), and be listed as the customer technical contact to be eligible to access the Support Portal. If you are already a customer, you need to find out who in your organisation is responsible for the Support Portal access and have them add you as a technical contact via a support ticket.

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