Hello,
I can not start session in web share interface, it show me the following message:
"Your authentication data has not been recognized or Alfresco may not be available at this time."
I review the logs:
====> tail -f share.log :
2018-04-27 17:32:53,108 INFO [org.springframework.extensions.webscripts.ScriptProcessorRegistry] [localhost-startStop-1] Registered script processor javascript for extension js
2018-04-27 17:32:53,109 INFO [org.springframework.extensions.webscripts.TemplateProcessorRegistry] [localhost-startStop-1] Registered template processor freemarker for extension ftl
2018-04-27 17:32:53,111 INFO [org.springframework.extensions.webscripts.ScriptProcessorRegistry] [localhost-startStop-1] Registered script processor javascript for extension js
2018-04-27 17:32:54,604 INFO [org.springframework.extensions.webscripts.DeclarativeRegistry] [localhost-startStop-1] Registered 371 Web Scripts (+0 failed), 385 URLs
2018-04-27 17:32:54,604 INFO [org.springframework.extensions.webscripts.DeclarativeRegistry] [localhost-startStop-1] Registered 8 Package Description Documents (+0 failed)
2018-04-27 17:32:54,605 INFO [org.springframework.extensions.webscripts.DeclarativeRegistry] [localhost-startStop-1] Registered 0 Schema Description Documents (+0 failed)
2018-04-27 17:32:54,725 INFO [org.springframework.extensions.webscripts.AbstractRuntimeContainer] [localhost-startStop-1] Initialised Spring Surf Container Web Script Container (in 1583.0494ms)
2018-04-27 17:32:54,728 INFO [org.springframework.extensions.webscripts.TemplateProcessorRegistry] [localhost-startStop-1] Registered template processor freemarker for extension ftl
2018-04-27 17:32:54,729 INFO [org.springframework.extensions.webscripts.ScriptProcessorRegistry] [localhost-startStop-1] Registered script processor javascript for extension js
2018-04-27 17:35:15,427 INFO [org.alfresco.web.site.EditionInterceptor] [http-apr-8080-exec-3] Unable to retrieve License information from Alfresco: 404
====> tail -f catalina.out :
2018-04-27 17:40:15,016 ERROR [solr.tracker.AbstractTracker] [SolrTrackerScheduler_Worker-1] Tracking failed
org.alfresco.error.AlfrescoRuntimeException: 03270086 GetModelsDiff return status is 404
at org.alfresco.solr.client.SOLRAPIClient.getModelsDiff(SOLRAPIClient.java:1091)
at org.alfresco.solr.tracker.ModelTracker.trackModelsImpl(ModelTracker.java:249)
at org.alfresco.solr.tracker.ModelTracker.trackModels(ModelTracker.java:207)
at org.alfresco.solr.tracker.ModelTracker.doTrack(ModelTracker.java:167)
at org.alfresco.solr.tracker.AbstractTracker.track(AbstractTracker.java:153)
at org.alfresco.solr.tracker.TrackerJob.execute(TrackerJob.java:47)
at org.quartz.core.JobRunShell.run(JobRunShell.java:216)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:563)
====> tail -f alfresco.log :
... 25 more
Caused by: java.lang.IllegalArgumentException: Couldn't find method 'listSiteMemberships' on interface org.alfresco.service.cmr.site.SiteService
at net.sf.acegisecurity.intercept.method.MethodDefinitionMap.addSecureMethod(MethodDefinitionMap.java:179)
at net.sf.acegisecurity.intercept.method.MethodDefinitionMap.addSecureMethod(MethodDefinitionMap.java:142)
at net.sf.acegisecurity.intercept.method.MethodDefinitionSourceEditor.setAsText(MethodDefinitionSourceEditor.java:76)
at org.springframework.beans.TypeConverterDelegate.doConvertTextValue(TypeConverterDelegate.java:455)
at org.springframework.beans.TypeConverterDelegate.doConvertValue(TypeConverterDelegate.java:427)
at org.springframework.beans.TypeConverterDelegate.convertIfNecessary(TypeConverterDelegate.java:181)
at org.springframework.beans.BeanWrapperImpl.convertIfNecessary(BeanWrapperImpl.java:448)
... 31 more
Please, help me.
Best regards.
Adm-Ecm
Multiple errors are there in the logs. Due to these errors your repository might not have started.
If you can let me know what customization you have done or what changes you have made then I would be able to help you.
Thanks
Kintu
Hi adm ecm,
Your share seems okay from the logs. For errors in repository, for Model Tracking Failed error tomcat - AlfrescoRuntimeException: 01100031 GetModelsDiff return status is 404 - Stack Overflow this might be helpful to you. Other error seems vague to understand, Kindly provide more details regarding customization to make it more clear.
Thanks
Yash
You can try the next steps
if you are installing an AMP, you should install them before restart alfresco
Ask for and offer help to other Alfresco Content Services Users and members of the Alfresco team.
Related links:
By using this site, you are agreeing to allow us to collect and use cookies as outlined in Alfresco’s Cookie Statement and Terms of Use (and you have a legitimate interest in Alfresco and our products, authorizing us to contact you in such methods). If you are not ok with these terms, please do not use this website.