Issue with opening pptx files directly in Microsoft Office

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llzwerg
Member II

Issue with opening pptx files directly in Microsoft Office

Hi all

we are using Alfresco 5.2 and Microsoft Office 2016 on MacOS

When trying to open a pptx file with the option "Edit in Microsoft Office", an error occurs saying that the file can't be found:
"Sorry, we couldn't find 'https://alfresco-url/aos/Sites/site-name/documentLibrary/folder/file.pptx'"

Downloading the file, preview and "Edit offline" works without any issues, so the file should be available. Also it only happens for pptx files. Word and Excel files are working without any issues.

Did anyone experience a similar issue or has an idea why these file types are not working when trying to edit in Microsoft Office directly?

Cheers

Timo

1 Reply
krutik_jayswal
Senior Member II

Re: Issue with opening pptx files directly in Microsoft Office

Please do configuration for AOS as its mentioned in below link, if its not configured.

Setting up Alfresco Office Services using a non-SSL connection | Alfresco Documentation 

If its already configured, then update question with the logs.