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funai
Member II

Lost contents

Environment: Alfresco Community 5.1f on CentOS7 with Postgres9.6

Phenomenon: Lost some month directory with all files from /alf_data/contentstore/yyyy/

Operation: We removed access authority from one group and moved document folders to other group from share GUI and admin user.

It worked at this point, but we found all folders moved could not access at the next day.

Also found /alf_data/contentstore/yyyy/mm directory was removed.

It is the first time to this kind of problem we encountered.

If you have similar problem, any suggestions or ideas would be appreciated.

Satoru

2 Replies
s_palyukh
Established Member

Re: Lost contents

What does it mean "It worked at this point, but we found all folders moved could not access at the next day."? Do you see some errors or folder just doesn't exist?


I see several possible problems:

1) The user that you are testing from, doesn't have permissions to the folder

2) Maybe somebody removed it by mistake? Try to find a folder in Alfresco Trash Can from Share GUI, if it is there then you can restore it.

3) The folder is moved to another place, try to find it through the search.

funai
Member II

Re: Lost contents

Thanks for your comment!

> What does it mean "It worked at this point, but we found all folders moved could not access at the next day."? Do you see some errors or folder just doesn't exist?

The folder just doesn't exist.


> 1) The user that you are testing from, doesn't have permissions to the folder

It performed from admin and it has all permission.

> 2) Maybe somebody removed it by mistake? Try to find a folder in Alfresco Trash Can from Share GUI, if it is there then you can restore it.

> 3) The folder is moved to another place, try to find it through the search.

I'll check it again.

Regards,

Satoru