Problem with hyperlinks when downloading Word or Excel documents

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Active Member

Problem with hyperlinks when downloading Word or Excel documents

Recently we stumbled upon strange issue with office documents. When we edit online documents, hyperlinks show exactly like they should. But if we download document or choose edit offline option hyperlinks get "relative" paths.
For example:
Link like: https://ecm/share/page/site/12076/document-details?nodeRef=workspace://SpacesStore/cd9f1e97-ec8b-4521-aaff-a9d02642c66a
Would look like: ..\..\..\..\..\..\share\page\site\12076\document-details?nodeRef=workspace:\\SpacesStore\cd9f1e97-ec8b-4521-aaff-a9d02642c66a

Does anyone know what could cause this issue? Is it AOS related or Office related?

1 Reply
Partner

Re: Problem with hyperlinks when downloading Word or Excel documents

We're running into the same problem on ACS 6.1.1 enterprise.

Did you find a solution?