RM Admin Tools

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Member II

RM Admin Tools

Hello, I am having issue accessing the Record Management Admin Tools.  Have logged in as "admin" and yet the page displays -- "You need additional permission to access this page". Screenshot Attached.

Any help is appreciated. 

1 Reply

Re: RM Admin Tools

That is normal. For Records Management, being the global administrator does not automatically give you all privileges. You need to have Records Management-specific roles assigned as well, which you should be able to do via the RM Admin Tool "Users and Groups" AFAIK.