Tags not shown in Document Library

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uwe_wolfinger
Member II

Tags not shown in Document Library

we recentyl upgraded to Version 6.2.2 of ACS an noticed, that tags are no longer shown in the document library of a site:

grafik.png

the underlying Service

/share/proxy/alfresco/api/tagscopes/site/swsdp/documentLibrary/tags?topN=100

responds with no entries.

but when i change to the document library view in the repository, the tags are shown as expected:

grafik.png

the Tags are also shown in the tag manager in the admin console.

Is this related to some configuration or am i missing something else?

4 Replies
cristinamr
Advanced

Re: Tags not shown in Document Library

Let's see if we can guess where is the problem.

As an admin go to node browser > cm:categoryRoot > cm:taggable

Check if you have listed your tags on Subdirectories:

Snag_4df044d2.png

 

Let us know the results!

--
VenziaIT: helping companies since 2005! Our ECM products: AQuA & Seidoc
uwe_wolfinger
Member II

Re: Tags not shown in Document Library

within the node browser, all tags are shown as expected:

grafik.png

afaust
Master

Re: Tags not shown in Document Library

The tags shown in the document library are aggregated / retrieved from a so called "tag scope cache" property on the document library node itself. It could be that - for some reason - the async action / job which aggregates that data is not working properly for the document library, and if you view it in the Repository view, you are actually seing the aggregate from a higher level node instead. You should check the properties of the site + document library via the node browser and check for the tag scope cache / summary property. Also check the logs for any errors with text that point to tag scope updates / refreshs.

uwe_wolfinger
Member II

Re: Tags not shown in Document Library

indeed, the documentLibrary node has such a property "cm:tagScopeCache". opening the content of the property shows an empty result/file. same behaviour with cm:tagScopeCache at site level.

i also tried to refresh the cache with:

var refresh = actions.create('refresh-tagscope');

refresh.execute(space);

but it has no effect and there are no messages in the log file (org.alfresco.repo.tagging is set to debug)