I have a requirement where I need to add escalation on Day 3 and Day 5 of the process. How I can do that?
One option, I pass in the date on the start of process and use an expression to set timer as $startDate + 2 for Day 3 and $startDate + 5 for Day 5.
Any other options?
You could simply use a parallel gateway to split of a secondary flow, and on that flow you put first a intermediary timer catching event with a duration of 3 days, which then goes into another parallel gateway to kick of the escalation as a new flow, and the next intermediary time with a duration of 2 days, achieving in effect the second escalation after 5 days (total).
Ask for and offer help to other Alfresco Process Services and Activiti Users and members of the Alfresco team.
By using this site, you are agreeing to allow us to collect and use cookies as outlined in Alfresco’s Cookie Statement and Terms of Use (and you have a legitimate interest in Alfresco and our products, authorizing us to contact you in such methods). If you are not ok with these terms, please do not use this website.