This is an update on our progress toward a new reference deployment of Alfresco Content Services based on Docker containers.
Our larger customers broadly appear to be adopting Docker and Kubernetes, and our Certified Partners have expressed enthusiasm about moving in that direction. But we were unsure if these technologies were seeing similar adoption by our smaller customers. We sent a survey to about 500 of our smaller customers asking them how they deploy enterprise software. About 10% responded (another 10% of those invited to participate were out-of-office for the end-of-year holidays). These are the highlights:
This survey shows us that GUI experiences are more popular with our smaller customers than we expected, and the current installers are more widely used than we previously appreciated. We also see that though many of our customers are not yet prepared to adopt container technologies, many are already favorable and nearly two-thirds of these organizations say they would benefit from a containerized reference deployment to either use directly or to use in setting up their own installations. Though we didn't specifically ask the question, some respondents mentioned that their Alfresco deployments are maintained by 3rd parties such as Alfresco Certified Partners, which reduces the learning needed by customers.
Based on this survey, and feedback from our larger customers and partners, we feel that a containerized deployment provides the most value for our customer base. But we recognize that we need to make adoption as easy as possible for organizations that are not currently familiar with these technologies. We will seek additional feedback from these smaller customers to ensure that any solution we deliver can be widely adopted.
In addition to learning more about our customer's deployment preferences, we have made significant progress in delivering a new way to deploy Alfresco products.
Feel free to ask questions or provide feedback on this page.
I discussed the AWS QuickStart usage with the relevant Product Manager (Mark Howarth), and he did not find that result to be surprising.
Though Alfresco recommends the Quick Start to be considered only a basis, I am still perplexed why that basis includes / allows AWS resource constellations that can't remotely match Alfresco performance recommendations from the Zero-Day guides. From what I have seen in a community customer AWS infrastructure review last year, EBS is abysmal for IO (Repository temp files, conversions or index) unless you significantly over-provision and/or add software level RAID to it. It's also a bit surprising that the keyword "performance" occurs only once in the quick start deployment guide.