Alfresco ID Sign-in Help

cancel
Showing results for 
Search instead for 
Did you mean: 

Alfresco ID Sign-in Help

Community Manager
Community Manager
0 0 1,128

What is Alfresco ID?

Alfresco ID is our new Single Sign On tool that will allow you to access Alfresco websites using one set of credentials. If you are experiencing problems getting logged in please follow the links below:

Please note your existing password will not work and you will need to request a new password by resetting your password. 

Setting up Alfresco ID is simple and takes less than a minute, you will need to reset your password in order to gain access. 

> Get Started by Resetting Your Password » 

Frequently Asked Questions

Q: I am an Enterprise Customer and having issues logging in; Is there specific customer focused help / FAQs for Alfresco ID?
A: Yes, Please read the Enterprise Customer Help / FAQs

Q: Where do I sign in?
A: Go to the sign-in page

Q: What should I do if I forget my username or password?
A: Go to the sign-in page and click the forgotten password link.

Q: How do I access the Customer Support Portal?
A:  Go to Customer Support Portal

Q: I’m having problems connecting to the customer support portal
A: Please either contact your company administrator, your Alfresco Customer Support Mananger or contact Alfresco

Q: How do I access Alfresco University?
A: Go to Alfresco University

Q: I’m having problems connecting to Alfresco University
A: Please reset your password

Q: How do I access the forums / Hub?
A: You will need to reset your password if you don’t already have an Alfresco ID, if you already have an Alfresco ID go to Forums / Hub

Q: I’m having problems connecting to the forums / Hub
A: Please reset your password

Q: Alfresco ID mentions Okta, what’s Okta?
A: Alfresco ID is built on top of Okta - the industry leading platform for single sign on and identity management, as our business has grown we’ve added services to support our customers and partners with learning, collaboration and support - now we plan to make accessing those services as easy as possible for all Alfresco users.

About the Author
Digital Experience @Alfresco, working for you to make alfresco.com a better place for all things Alfresco.