Download error 500

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Senior Member

Download error 500

Downloads from any site document librery give's me Error 500, but after moving file to My Files the same file by same url dounloads sucsesfuly.

I have docker-compose deployment of ACS community eddition.

Alfresco Version Number: 6.1.1 (r9d03d2fd-b168)

Schema: 12,001

Share image version: 6.0.c

Solr6 image version: 1.1.2 

PosgreSQL: 10.4 or 10.6

With or without reverse proxy nginx (SSL).

  • I take clear system without any data,
  • create new user with admin privileges, relogin by new user.
  • create moderated site
  • upload file (docx, pdf, xlsx tested) to Document Library of the new site
  • press Download at the right or chouse Download original and had got error page:

Web Script Status 500 - Internal Error

The Web Script /alfresco/s/slingshot/node/content/workspace/SpacesStore/8416a063-9153-4ab4-9835-af3a3af6b751/Договір поставки Іван всячина.docx has responded with a status of 500 - Internal Error.500 Description:              An error inside the HTTP server which prevented it from fulfilling the request.

Message:            11050171 Exception in Transaction.

Server: Community v6.1.1 (r9d03d2fd-b168) schema 12,001

Time:    Dec 5, 2018 9:03:06 AM 

Diagnostics:      Inspect Web Script (org/alfresco/slingshot/download.get)

  • move this file by share to the My File directory
  • downloads of the file sucseeded.  

So works or not, depends on the file logical location.

I found the samular error on:

[ALF-22035] Error 500 using "Download Original" pull-down - Alfresco JIRA 

Please give me some advisece.

3 Replies
Senior Member II

Re: Download error 500

Is there any customization done in the alfresco instance?Please add if there is something which is customized.

Senior Member

Re: Download error 500

No any customisation.

After I have got this error on my deployment, I checked it on clear version again without any changes.

VM provider: Google Cloud Platform

Machine type:   n1-standard-4 (4 vCPUs, 15 GB memory)

Host OS: Ubuntu 18.04.1 LTS (GNU/Linux 4.15.0-1025-gcp x86_64)

Docker version

      Client: Version: 18.09.0

      API version: 1.39

      Go version: go1.10.4

      Git commit: 4d60db4

      Built: Wed Nov 7 00:49:01 2018

      OS/Arch: linux/amd64

      Experimental: false

Server: Docker Engine - Community


      Version: 18.09.0 API version: 1.39 (minimum version 1.12)

      Go version: go1.10.4

      Git commit: 4d60db4

      Built: Wed Nov 7 00:16:44 2018

      OS/Arch: linux/amd64

      Experimental: false

Docker-compose version 1.23.1, build b02f1306

docker-compose.yml from official hub.

Senior Member

Re: Download error 500

Download works properly in new version Alfresco 6.1.2-GA / Share 6.1.0.