Download error 500

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Senior Member II

Download error 500

Downloads from any site document librery give's me Error 500, but after moving file to My Files the same file by same url dounloads sucsesfuly.

I have docker-compose deployment of ACS community eddition.

Alfresco Version Number: 6.1.1 (r9d03d2fd-b168)

Schema: 12,001

Share image version: 6.0.c

Solr6 image version: 1.1.2 

PosgreSQL: 10.4 or 10.6

With or without reverse proxy nginx (SSL).

  • I take clear system without any data,
  • create new user with admin privileges, relogin by new user.
  • create moderated site
  • upload file (docx, pdf, xlsx tested) to Document Library of the new site
  • press Download at the right or chouse Download original and had got error page:

Web Script Status 500 - Internal Error

The Web Script /alfresco/s/slingshot/node/content/workspace/SpacesStore/8416a063-9153-4ab4-9835-af3a3af6b751/Договір поставки Іван всячина.docx has responded with a status of 500 - Internal Error.500 Description:              An error inside the HTTP server which prevented it from fulfilling the request.

Message:            11050171 Exception in Transaction.

Server: Community v6.1.1 (r9d03d2fd-b168) schema 12,001

Time:    Dec 5, 2018 9:03:06 AM 

Diagnostics:      Inspect Web Script (org/alfresco/slingshot/download.get)

  • move this file by share to the My File directory
  • downloads of the file sucseeded.  

So works or not, depends on the file logical location.

I found the samular error on:

[ALF-22035] Error 500 using "Download Original" pull-down - Alfresco JIRA 

Please give me some advisece.

3 Replies
Senior Member II

Re: Download error 500

Is there any customization done in the alfresco instance?Please add if there is something which is customized.

Senior Member II

Re: Download error 500

No any customisation.

After I have got this error on my deployment, I checked it on clear version again without any changes.

VM provider: Google Cloud Platform

Machine type:   n1-standard-4 (4 vCPUs, 15 GB memory)

Host OS: Ubuntu 18.04.1 LTS (GNU/Linux 4.15.0-1025-gcp x86_64)

Docker version

      Client: Version: 18.09.0

      API version: 1.39

      Go version: go1.10.4

      Git commit: 4d60db4

      Built: Wed Nov 7 00:49:01 2018

      OS/Arch: linux/amd64

      Experimental: false

Server: Docker Engine - Community


      Version: 18.09.0 API version: 1.39 (minimum version 1.12)

      Go version: go1.10.4

      Git commit: 4d60db4

      Built: Wed Nov 7 00:16:44 2018

      OS/Arch: linux/amd64

      Experimental: false

Docker-compose version 1.23.1, build b02f1306

docker-compose.yml from official hub.

Senior Member II

Re: Download error 500

Download works properly in new version Alfresco 6.1.2-GA / Share 6.1.0.