Issues recovering deleted folders

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Member II

Issues recovering deleted folders

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I have deleted one of the folders in the repository by mistake.

I have tried to recover it from the recycle bin but I got the following message: "Wait. The files are being recovered...", but then I get another message saying: "Cannot recover folder (x)".

I have tried reindexing but it did not work and restoring from backup is not an option.

Any ideas, please?

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Community Manager
Community Manager

Re: Issues recovering deleted folders

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Hi @Jaime-1,

This sometimes happens when a repository operation (in this case restoring the folder) takes longer than the set Share-Alfresco communication timeout. So, this is usually a client side error, it doesn't necessarily mean that the operation itself has failed.

HTH,

Digital Community Manager, Alfresco Software.
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2 Replies
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Community Manager
Community Manager

Re: Issues recovering deleted folders

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Hi @Jaime-1 ,

Welcome to Alfresco!

Which version of Alfresco are you running & what is your environment? Also, is there anything in the alfresco log files?

Thanks,

Digital Community Manager, Alfresco Software.
Problem solved? Click Accept as Solution!
Highlighted
Community Manager
Community Manager

Re: Issues recovering deleted folders

Jump to solution

Hi @Jaime-1,

This sometimes happens when a repository operation (in this case restoring the folder) takes longer than the set Share-Alfresco communication timeout. So, this is usually a client side error, it doesn't necessarily mean that the operation itself has failed.

HTH,

Digital Community Manager, Alfresco Software.
Problem solved? Click Accept as Solution!

View solution in original post