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Electronic image capture and management enables organizations to transform from manual, paper-based handling to efficient business process driven, electronic access. This is often by the need for compliance, better customer service and increased business efficiency. Paper, fax and email need to be digitized at the point of entry into the organization and stored and related to other information to provide a complete views of for example a customer or a case. Image management is often used in combination with document management and business process management to deliver applications such as:
Traditionally image management has been driven by proprietary vendors with closed image and management products that are often closely coupled to one particular type of capture software. This approach has created an industry with costly software which is inflexible where much of the logic is hard-coded into the script between the capture and image management software. Also, distributed capture often requires holes in firewalls to be opened causing a security risk.
Alfresco allows images to be simply captured through its shared drive CIFS interface with automatic meta-data extraction and classification. For high-volume, sophisticated image capture Alfresco is integrated with the Kofax Ascent Capture product. This industry leading capture solutions offers:
For distributed capture, using brands such as HP, Ricoh, Xerox, Sharp and Canon, Alfresco is integrated with Fenestrae Udocx. This cloud based capture solutions offers:
Alfresco offers one integrated repository to manage all formats of content across image management, document management, web content management and email repositories. The repository is a modern platform with:
Users get a simple to use integrated image management system that is as easy to use as a shared drive. It has functionality with:
This new open source image management platform delivers significant benefits in the areas of:
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